Technologies such as artificial intelligence (AI) and robotic process automation(RPA) are joining the mainstream, and they’re coming to a shared services center near you. In many cases, they bring big promises of disruption in the form of dramatically improved efficiency and effectiveness and great reductions in human effort. A compelling proposition if it actually happens. To be sure, many of the applications are innovative. Some companies, for instance, now use AI to transform the way they conduct early-round job interviews. Candidates who might previously have been summoned to a potential employer’s office now use their smartphones to video themselves answering questions. The AI platform compares each applicant’s responses down to tone of voice and facial expression with those of successful employees, allowing the company to tie up fewer recruiters and devote less time to candidate screening while quite likely delivering better results. Across such functions as HR, IT, and finance and accounting (F&A), let’s apply a new technology to a traditional process and do it faster, better, and cheaper. More disruptive yet, providers are applying these technologies to processes meant to deal with such genuine business problems as how to assess the credit worthiness of loan seekers. But is this next generation of shared services really living up to its billing? In a recent study, companies are not seeing the results that they’d expected. What’s holding up the payoff? Often, the finger can be pointed at a common set of challenge obstacles that with the right planning and foresight could be overcome as the main takeaway of this conference.
Keynote sessions will feature highly-respected industry experts who will share their views on the challenges and opportunities in business transformation. Each keynote session will conclude with breakout sessions to discuss and share.
How supply chain finance fits into the EU policy agenda on the Capital Markets Union and what the Commission is doing to identify best practices in this area
Reshape the value of SSC with machine learning & artificial intelligence
Plus 8 !! Industry experts present their real-world case projects that provide new insights and learnings.
Create an exceptional & winning SSC culture
Cultivate continuous improvement within SSC & GBS
Align GBS Governance with business strategy
How can digital transformation deliver value for SSC
Digitization disrupting Finance
Business transformation strategies to support SSC
Business Intelligence & analytics center for value creation
Drive competitive advantage through data
Workshops will allow you to get into the technical understanding of optimizing your cash flow through different methodologies. You will learn from the financial decision makers how to take strategic decisions to increase profitability and create competitive advantage. Our Workshops will contain 60 minutes training sessions focusing on specific business transformation topics and led by an expert(s) in the field.
Drive efficiency and delivery productivity
Optimizing service quality in GBS
We bring together several speakers to offer the audience a thought-provoking discussion that analyizes a topic from different angles.
Drivers to expand SSC & GBS
Finance transformation & technology in SSC
Speakers present an implementation of processes and the group will discuss the outcome to understand better the milestone of the implementation, what are the challenges and how overcomes the obstacles, what was the cost and what was the tangible results.
Finance transformation & technology in SSC
Get an intensive analysis of facts, figures data and practical methods from our experts to solve our organizational problems and benchmark your strategies with your peers to improve and develop your processes.
Artificial Intelligence & the future of GBS
Artificial Intelligence on financial services
Finish your evening with cocktails and traditional Spanish tapas while networking with your peers and expanding your knowledge.
Director in Global Employee Portal,HR Analytics
Shared Service Center Director
Geraud de Rudelle
of Global Business Services
Senior VP Global
Experience Center and Member Board
Attractive discounts, up to -15%
Event: FINANCIAL SHARED SERVICES TRANSFORMATION 2019
ID Code: 35259AF
Travel Valid Period: 01/09/2019 - 30/09/2019
Event location: BARCELONA
Please visit the event website or access directly